GVB RFP 2023-008

The Guam Visitors Bureau (GVB), a public, non-stock, non-profit membership corporation, issues this Request for Proposal (“RFP”) soliciting proposals to retain a qualified professional research firm ("Firm") to conduct visitor insight surveys, exit surveys, seasonal surveys, event surveys and marketing efficiency studies as outlined in the Scope of Work for GVB RFP 2023-008 VISITOR SURVEYS.
Surveys will be conducted both online and in person at the Guam International Airport Authority (GIAA), with seasonal and event surveys to be conducted at various locations throughout the year. The Firm should have specialties in designing, implementing, and evaluating research on Guam for the purpose of assisting GVB in tracking visitor sentiments, attitudes, satisfaction, and spending behavior and trends of visitors from our major source markets. The information collected should also assist GVB to refresh certain baseline data to better understand the nature and economic value of each visitor market segment.
The contractual obligation of both parties shall be for five consecutive financial years, commencing October 1, 2023 through September 30, 2024 for FY2024, with the option to renew through FY2028, subject to fiscal year-end performance reviews, availability and certification of funds from fiscal year to fiscal year.
RFP packages can also be downloaded at no cost from GVB’s website at; or, if obtained (in USB format) at the GVB Office at 401 Pale San Vitores Road, Tumon, Guam (8:00 AM – 5:00 PM, Monday – Friday, excluding Guam holidays), a non-refundable $25.00 fee will be required, payable in US$ cash, bank wire transfer or major credit card (Visa, MasterCard, Discover, JCB).
Questions, if any, should be made in writing to the President and CEO, which can be dropped off at the GVB office; emailed to; or sent by fax to 671-646-8861 according to the timeline provided in the RFP.
GVB hereby notifies all offerors that it will affirmatively ensure that minority business enterprises will be afforded full opportunity to submit a response to this request for proposal and will not be discriminated against on the grounds of race, color or national origin in consideration for an award. GVB reserves the right to reject any or all proposals, waive any imperfection in the proposal, or cancel this solicitation all according to law in the interest of the bureau. Direct or indirect contact with the GVB Management or Staff, Board Member, or any person participating in the selection process is prohibited.
The deadline for submission of proposals is no later than 5:00 p.m. (Chamorro Standard Time) on Thursday, August 17, 2023.
President and CEO
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